132 posts
15 reputation

IGN: MatthewKilp
By MatthewKilp » over 3 years ago

This is just a quick post to notify you that you will be unable to connect to, or will experience issues whilst connected to, our server network starting from midday (GMT) on the 30th January, 2017. One of our server providers recently notified me of a scheduled server transfer, which is why there will be some downtime. During the period, our database server is being moved over to a new server in Los Angeles from the current datacentre in Las Vegas, due to a 'price-hike' from our provider's current datacentre.

I will try to make sure the downtime is kept to a minimum, at this stage hopefully everything should be resolved by 4:30PM GMT (around 4:30 hours downtime in total).

Apologies for any inconveniece this may cause, however we are trying our best to find the best way to minimise the time the server is inaccessible by working out if it is faesable to move our database to another of our servers temporarily until this transfer has been completed.

Need support? Email [email protected] or open a thread on our website.