As you may have noticed, things have been going wrong recently. A lot. Firstly, for the past week or so, issuing commands got you kicked from the server. In our attempt to fix this (which worked), another large issue was caused, which has taken the past 3 hours of my time to try and resolve. Sadly, my efforts haven't been 100% successful, and there are some things that haven't been restored correctly.
Basically, all that happened was the database containing all details on plot ownership / members / flags has been made corrupt and the server will no longer read this. This is the only database that there isn't a backup available of, as it was moved temporaraily to another server to debug things, but was never moved back to our primary database server, which took backups.
Whilst we have been able to recover a majority of the plot owners (we're currently at just above 1600 of about 1800 plots), we are unable to recover plot members, names, or flags that have been saved since around May this year. Sorry about this, however you will have to manually add back players and flags to your plots. In few occasions, plot owners haven't been restored due to them having their names changed since last connecting. If this is the case for you, I advise you to contact a staff member as soon as possible and get them to contact me to get this sorted, as if you don't, there is a risk your plot may be wiped.
Once again, sorry about these issues. We tried to resolve this the best way possible, however this sadly has led to some loss after all other methods fail. I assure you more precaution is being taken into backing up this database alongside all the others in the future.
TL;DR - If you, or someone you know has lost plots, contact me as soon as possible (skype: matthewkilpatrick12345 / email: [email protected]) with as much info as you can give (plot ID is helpful) and I will try to recover your ownership of the plot as soon as I can.
Need support? Email [email protected] or open a thread on our website.